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faxtofax.ca › faxtofax.ca frequently asked questions

faxtofax.ca frequently asked questions

Everything people ask about secure online fax in Canada before they start with faxtofax.ca.

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Is faxtofax.ca the same as FaxToFax.com?

Yes. faxtofax.ca is the Canadian site for FaxToFax. You sign up, sign in and manage your account on FaxToFax.com.

Does FaxToFax offer Canadian fax numbers?

Yes. Choose a local or toll-free Canadian or US fax number when you sign up, and add extra numbers to any plan.

Is FaxToFax compliant with PHIPA and PIPEDA?

FaxToFax meets Ontario PHIPA requirements for electronic service providers and follows PIPEDA, including breach recording and reporting to the Privacy Commissioner of Canada.

How much does FaxToFax cost in Canada?

Personal is $4.99 for the first month, then $18.99/mo for 200 pages. Business is $14.99, then $39.99/mo for 500 pages and 5 users.

What files can I fax with faxtofax.ca?

PDF, JPG and PNG. You can also write the document in the composer and add a cover page with your logo and letterhead.

How many people can I fax at once?

Up to 50 recipients per fax. faxtofax.ca confirms each number before the fax goes out.

Can I schedule a fax?

Yes. Pick a date and time up to 90 days ahead, and cancel any time before it sends.

Are received faxes sent to my email?

No. Incoming faxes stay in your private, encrypted FaxToFax.com inbox, and you get an alert in the app and browser. Documents are never emailed.

How long does setup take?

Four steps: your email, a one-time code, your fax number, then activate. Most people send their first fax in a few minutes.

Can I cancel any time?

Yes. Cancel online whenever you like. Cancelling stops the next renewal and you keep access until the end of the period you paid for.

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Get your fax number in minutes and send your first fax today. $4.99 for your first month, cancel online any time.

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