Getting started with FaxToFax in Canada

Before you begin

• A device with a modern browser such as Chrome, Edge, Safari or Firefox.
• An email address you check often. You sign in with it, and one-time codes are sent there.
• An idea of the number you want: a local number in your area code or a toll-free number.
• A payment card. Card payments are processed through Stripe.

Send your first fax

1. Click to start a new fax.
2. Attach a PDF, PNG or JPG, or write the document in the editor on your letterhead.
3. Add a cover page. You can upload your logo and save the cover page as a reusable template.
4. Enter the recipient's 10-digit fax number. You can add up to 50 recipients to one fax.
5. Confirm each number when asked. This check is there to prevent misdirected faxes.
6. Send now, or schedule it up to 90 days ahead. Scheduled faxes can be cancelled before they go.
7. Watch the status: In progress, then Delivered or Failed. Delivered faxes get a time-stamped delivery receipt; failed faxes use no pages.

Good habits for your first month

Questions about plans or features are answered across faxtofax.ca, and your account itself lives at FaxToFax.com, so you can sign in from either.

• Update your letterhead, website and email signature with your new fax number.
• Create one or two cover page templates for the faxes you send most.
• Check your page usage. Sent and received pages both count toward your monthly allowance.
• If you work with others, look at the Business plan, which adds users, roles and a shared inbox.
• Set retention controls so old faxes are purged automatically when your policy allows.